Privacy policy

At Lovemax, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.


1. Collection of Information

We collect personal information from you when you:

Place an order

Subscribe to our newsletter

Contact us by email or through our website

Engage with us on social media

The personal information we may collect includes:

Your name

Email address

Mailing address

Phone number

Payment information (processed securely through third-party payment providers)


2. Use of Information

We use your information to:

Process and deliver your orders

Communicate with you about your order or enquiry

Send you updates, promotions, and newsletters (if you have opted in)

Improve our services and website experience


3. Sharing of Information

We respect your privacy. We do not sell, trade, or rent your personal information to others.
We may share your information with trusted third parties only when necessary, such as:

Australia Post or other couriers to deliver your order

Payment processors to handle transactions securely

Service providers assisting with website or marketing operations

These third parties are required to keep your information confidential.


4. Access and Updates

You have the right to:

Access your personal information

Correct or update your information

Request removal of your information from our database (where legally allowed)

To make a request, please contact us at:
hey@lovemax.com.au


5. Cookies

Our website may use cookies to improve your browsing experience.
You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our site.